This company has offices throughout the country, moving thousands of pounds of freight every week. They found themselves working with multiple brokers to cover all their shipping needs. This system fostered a tedious and time-consuming workflow for staff. There had to be a better option.
The Company needed a partner that could streamline their supply chain. Their current system relied mostly on spot quotes for all FTL shipments. In addition, the company was posting loads across multiple boards and broker agencies. The phone calls, emails, and logins to multiple sites created a slow-moving, time-consuming process. Rate offers were taking almost 48 hours to get back, and just as much time if a negotiation needed to take place.
“We just want to move the load with the rate and the budget. It shouldn’t be this complicated.
The company’s management began searching for an all-in-one solution for combining big management, load tracking, carrier communication, and document storage and processing.
Cargobot’s innovative platform provided a suite of easy-to-use tools for unifying all shipping needs. Multiple load postings took only minutes, and quote reviews were almost instant. Shipment bookings dropped to hours instead of days.
Real-time load tracking and communication tools ensured instant updates on all shipments in progress. All these features were 100% free and constantly updated by Cargobot’s development team.
The Company was thrilled by the one-to-one dedicated customer service every step of the way. A dedicated customer service associate was ready to answer any questions or concerns.
Just some of the benefits they’ve found essential included:
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