Executive Summary

This Company is a logistics company in North America that focuses on land-based FTL freight coordination. With thousands of miles to oversee and hundreds of trucks to coordinate, they need tools that guarantee both reliability and transparency.


The Challenge


The Company was struggling with coordinating reliable communication with carriers. They needed a solution to streamline a fragmented reporting system spread across phone, email, and text messaging.

“When you move a load, the most important issue right now, for the shippers, is to have up-to-date information at the time.”

Operating directors at the company decided to investigate companies who were creating technology-forward platforms - ones placing a priority on reliable, accurate communication between shippers and carriers.




How Cargobot Helped

Customer-first experience.

From the start, Company A received a welcoming, customer-first experience. A dedicated customer service associate was ready to answer any questions. They provided a full walkthrough of Cargobot’s digital platform and mobile app just for shippers. Both training and a trial run were available - for free!

“They are a company, taking care of clients in a very personal way.”

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Cargobot's technology and support is changing
the way shippers more freight. 

The Company is happy to report Cargobot’s digital suite of tools has
improved their communication systems exponentially, including:

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Real-Time Freight Tracking 

Cargobot’s real-time GPS tracking lets everyone know exactly where the shipment is and when it will arrive.

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One Place for All Communication 

Cargobot’s mobile apps for both carrier and shipper offer a built-in chat feature, allowing instant communication between parties using just one medium.


Pickup and Drop-off Confirmations

With one tap, carriers can notify shippers when loads are picked up and delivered, with a notification to the shipper that occurs immediately. No more missed phone calls or dated emails!

Insurance to Cover the Unexpected

Cargobot provides comprehensive risk insurance for our partners from All Risk Insurance in the event of lost cargo or damages that the motor carrier has not paid.
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Dedicated Customer Support

Each company is assigned a dedicated Customer Service Associate who is ready to support you, no matter the situation. Have a question or concern? Support is available 24/7.